Terms and conditions
Ciao Viet Travel
Effective Date: 20/08/2024
Welcome to Ciao Viet Travel! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.
2. Use of the Website
- Eligibility: You must be at least 18 years old to use this website. By using this website, you confirm that you meet this age requirement.
- Accuracy of Information: While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of any content on the website. The information provided may be subject to change without notice.
- User Conduct: You agree not to use the website for any unlawful or prohibited activities, including but not limited to:
- Distributing any harmful, unlawful, or objectionable content.
- Attempting to gain unauthorized access to any portion of the website.
- Interfering with the website’s operation or security.
3. Bookings and Payments
- Booking Process: To book a tour, you must provide accurate and complete information as requested. All bookings are subject to availability and our acceptance.
- Pricing: Prices for tours are listed on the website and may be subject to change. We reserve the right to modify prices without prior notice. Once a booking is confirmed, the price agreed upon at the time of booking will apply.
- Payment Terms: Full payment or a deposit may be required to confirm a booking. Payment methods accepted will be listed during the booking process. Failure to make payment on time may result in the cancellation of your booking.
4. Cancellations and Refunds
- Cancellation by You: If you wish to cancel your booking, you must notify us as soon as possible. Cancellation fees may apply, depending on the timing of your cancellation and the terms of the specific tour.
- Cancellation by Us: We reserve the right to cancel a tour due to unforeseen circumstances, such as natural disasters or insufficient participants. In such cases, you will be offered an alternative tour or a full refund.
- Refund Policy: Refunds will be processed in accordance with our refund policy, which will be provided to you during the booking process.
5. Intellectual Property
- Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Ciao Viet Travel or its content suppliers and is protected by international copyright laws.
- Use of Content: You may view, download, and print content from the website for personal, non-commercial use only. You may not reproduce, distribute, or display any content from the website without our prior written consent.
6. Limitation of Liability
- No Warranties: The website and its content are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the website’s operation or the information, content, or services provided.
- Limitation: To the fullest extent permitted by law, Ciao Viet Travel will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or any services booked through the website.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Your City/Region].
8. Changes to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on our website, and your continued use of the website after any changes indicates your acceptance of the new terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Ciao Viet Travel
Address: 23 Dang Tran Con, Danang, Vietnam
Email: ciaoviettravel@gmail.com
Phone: +84 2363 933 966