Privacy Policy
Ciao Viet Travel
Last Updated: 20/08/2024
Ciao Viet Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website. By accessing and using our website, you agree to the terms of this policy.
1. Information We Collect
We collect information from you when you visit our website, register an account, book a tour, or contact us. This information includes:
- Personal Information: Name, email address, phone number, mailing address, and payment details.
- Automatic Information: IP address, browser type, operating system, and information related to your browsing activities on our website.
2. How We Use Your Information
Ciao Viet Travel uses your information for the following purposes:
- To process and manage your tour bookings.
- To provide customer service and technical support.
- To improve the quality of services and user experience on our website.
- To send promotional information if you have subscribed to receive notifications.
- To comply with applicable legal requirements.
3. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is entirely secure.
4. Sharing Information with Third Parties
We do not share your personal information with third parties, except when necessary to provide the services you have requested or to comply with the law. For example, we may share your information with:
- Payment service providers to process financial transactions.
- Tour service partners as part of the contracted services.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. If you wish to exercise these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect information about how you use our website. This helps us improve user experience and deliver better services. You can manage your cookie settings through your browser.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or applicable laws. Any changes will be posted on our website, and the updated date will be noted at the top of the policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ciao Viet Travel
Address: 23 Dang Tran Con, Danang, Vietnam
Email: ciaoviettravel@gmail.com
Phone: +84 2363 933 966